Aora AI
Privacy Policy
This page summarizes how Aora AI handles data for customer support inbox workflows.
What Data We Collect
Aora AI may store account details, staff profile information, customer contact information, conversation messages, message metadata, and support activity records needed to run a customer support inbox.
Why We Use Data
The product uses this data to help staff manage customer conversations, prepare manual replies, review support history, and maintain operational records for the business using the workspace.
AI Assist
AI Assist can prepare suggested replies, summaries, and next actions for staff review. It does not send customer messages automatically in this version.
Data Sharing
Aora AI is designed to connect with customer communication channels when a business chooses to configure them. Secrets and access tokens should be stored securely and are not displayed on public pages.
Contact
For privacy or data requests, contact the Aora AI team through the official business contact channel provided by the workspace owner.
Requests are reviewed by the business operating the Aora AI workspace.